Positive Confirmation of Receipt
Neither automatic or presumptive, messages are issued with a button allowing recipients to confirm receipt.
Track acknowledgements
The summary report allows the originator to view who, and when, the message was acknowledged.
Automatically triggered
Easily add ‘Receipt Confirmation’s to automatic notifications for when activity time, date or location are updated, or when an activity is cancelled.
For messages that need confirmation of receipt.
An efficient notification mechanism without an avalanche of SMS responses.
Private Responses
Issue one request message. Every response is private, like a DM ‘Direct Message’.
Response management
Responses are automatically shown within the conversation, avoiding the need to trawl through an Inbox or other message stream.
Time limits
Ideal for time-sensitive requests, conversations can include an expiry target, after which they are removed from view, reducing clutter for all.
One platform. Appropriate message options.
When asking for personal feedback or opinion, keeping responses private is the only option.
Closed groups
Discussion participants are fixed and aligned to club / team membership. Members cannot be added or removed.
No copy / paste, or forwarding
Responses remain with their conversation and cannot be forwarded or copied to other groups.
Reporting Improper Content
All recipients have an option to report a response, in which case it is instantly removed from general view and alerted to Club Safeguarding officers.
Multi-participant chat messaging, for sports teams.
Greatly simplifies 'chat' messaging in a sports team environment, for everyone's peace of mind.
Coach - Player feedback
Supporting coach when they need to have a conversation with only one player, with oversight provided by the Club’s Safeguarding Officer and the child’s parents.
Parent - Coach conversation
For when a parent needs to initiate a conversation with team coaches.
Adult players act for themselves
While the emphasis is on youth (or juvenile) athletes, athletes can choose to remove their parents once they are aged 18 years or older.
For groups of only one.
One App for all team communications, including direct messaging between coach and player.
Closed recipient groups
Message recipients are intrinsically linked to the coach’s team. Only when the member leaves the team are they removed from any active conversations.
Parents are co-recipients
Parents are automatically included in any conversations involving their child, with a choice to ‘mute’.
No 'Crash & Burn'
Players cannot post a message and then leave the group. Nor are messages posted ‘orphaned’. Responses remain accessible to Club Safeguarding Officers, if needed.
Reducing risks exposure for Clubs requiring messaging involving youths.
Practical and integrated messaging solution, for Clubs fostering independence in its youth members.
Coach must not contact youth athletes directly. Teenagers do not want to communicate through their parents. Parents don't want to be stuck in between.
Designed with Safeguarding at its core, SURPASSPORT provides unique solution for messaging safely in youth sports.