Acknowledgeable messaging
January 20, 2021
Adrian Geissel
Occasionally, coach needs to issue a notification which requires an acknowledgement, but not a conversation, as might happen when a competitive fixture is moved to an earlier time.
This is further complicated when such a change happens at short notice, and when it involves youth players (under 18 years of age).
This guide explains how coach can easily issue such communications.
Select your squad /team
![](https://surpassport.com/wp-content/uploads/2021/01/wellbeing-select-squad-1.jpg)
Select 'Messaging'
![](https://surpassport.com/wp-content/uploads/2021/01/squad-select-messaging.jpg)
Add new Message
![](https://surpassport.com/wp-content/uploads/2021/01/squad-messaging-new.jpg)
Ensure 'Broadcast' mode
![](https://surpassport.com/wp-content/uploads/2021/01/squad-messaging-new-broadcast.jpg)
Request 'Confirm Receipt'
![](https://surpassport.com/wp-content/uploads/2021/01/squad-messaging-new-broadcast-with-receipts-1.jpg)
Response statistic
![](https://surpassport.com/wp-content/uploads/2021/01/squad-messaging-ack-entry.jpg)
Response details
![](https://surpassport.com/wp-content/uploads/2021/01/squad-messaging-ack-responses.jpg)
What the Athlete sees
Message Notification
![](https://surpassport.com/wp-content/uploads/2021/01/athlete-ack-message-notification.jpg)
After confirmation
![](https://surpassport.com/wp-content/uploads/2021/01/athlete-ack-message-notification-confirmed.jpg)
When an activity date, time or location are changed, update notifications are automatically issued. Simple enable ‘Confirm Receipt’ on the activity details to request acknowledgement from participants.
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