Feedback messaging, in private
January 20, 2021
Adrian Geissel
Tracking feedback from a team with private responses is completely simplified on SURPASSPORT. As a category of conversations, where a single message is broadcast to all members, but each response is private, in effect a ‘Direct Message’ between athlete and coach, as are any subsequent responses by the coach.
Such conversations might include requests for clothing sizes, feedback on team performance following a match or even a quick survey on a fun or social activity.
This guide explains how coach can easily issue such communications, especially when it involves youth players (under 18 years of age).
Select your squad /team
Select 'Messaging'
Add new Message
Ensure 'Feedback' mode
Feedback statistics
Feedback details
Access overview
Participation Summary
What recipients see
Message notification
Reply inline
Replies are private
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