Feedback messaging, in private
January 20, 2021
Adrian Geissel
Tracking feedback from a team with private responses is completely simplified on SURPASSPORT. As a category of conversations, where a single message is broadcast to all members, but each response is private, in effect a ‘Direct Message’ between athlete and coach, as are any subsequent responses by the coach.
Such conversations might include requests for clothing sizes, feedback on team performance following a match or even a quick survey on a fun or social activity.
This guide explains how coach can easily issue such communications, especially when it involves youth players (under 18 years of age).
Select your squad /team
![](https://surpassport.com/wp-content/uploads/2021/01/wellbeing-select-squad-1.jpg)
Select 'Messaging'
![](https://surpassport.com/wp-content/uploads/2021/01/squad-select-messaging.jpg)
Add new Message
![](https://surpassport.com/wp-content/uploads/2021/01/squad-messaging-new.jpg)
Ensure 'Feedback' mode
![](https://surpassport.com/wp-content/uploads/2021/01/squad-messaging-new-feedback.jpg)
Feedback statistics
![](https://surpassport.com/wp-content/uploads/2021/01/squad-messaging-feedback-statistics.jpg)
Feedback details
![](https://surpassport.com/wp-content/uploads/2021/01/squad-messaging-feedback-details.jpg)
Access overview
![](https://surpassport.com/wp-content/uploads/2021/01/squad-messaging-access-participation-summary.jpg)
Participation Summary
![](https://surpassport.com/wp-content/uploads/2021/01/squad-messaging-participation-summary.jpg)
What recipients see
Message notification
![](https://surpassport.com/wp-content/uploads/2021/01/squad-messaging-feedback-notification.jpg)
Reply inline
![](https://surpassport.com/wp-content/uploads/2021/01/squad-messaging-feedback-reply-one.jpg)
Replies are private
![](https://surpassport.com/wp-content/uploads/2021/01/squad-messaging-feedback-reply-one-form.jpg)
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